Cindy Roberts4 months ago
★★★★★
All of the staff are so very friendly. They always get to me on time. They make going to the dentist a nice experience….
Even with meticulous daily brushing and flossing routines, plaque bio-films calcify into hard mineralized tartar deposits within 24–48 hours. This calculus shelters pathogenic bacteria below the gumline, generating localized inflammation that actively drives gum disease and bone reabsorption over time. Only specialized medical-grade ultrasonic scaling instruments can break down and detach these hard deposits safely. Regular mechanical prophylaxis polishing finishes the process by smoothing away tough exogenous surface stains from coffee or tea, making home maintenance simple.
Hand and precision ultrasonic scaling above and slightly beneath the gum margin lines to detach hardened calcified shelters brushing cannot touch.
Gentle mechanical prophylaxis paste rotation sweeps to lift exterior stains from coffee, tobacco, or food, leaving teeth completely smooth.
Clinical interproximal flossing sequences to thoroughly debride the deep pocket valleys located beneath the papilla margins that home care misses.
Professional-strength topical fluoride varnish application to reinforce weakened crystalline enamel sections and seal open tubules against hot/cold sensitivity.
Dr. Piontek performs a macro-evaluation checking every tooth surface, existing crowns, your jaw joint range, and bite alignments safely.
A mandatory, non-invasive visual and tactile check across all standard oral soft tissues, integrated seamlessly into your cleaning at no extra charge.
All of the staff are so very friendly. They always get to me on time. They make going to the dentist a nice experience….
Everyone there is friendly. The office is spotless and the hygenists are very thorough. Office staff is informative and welcoming.
Jan, their dental hygienist did a fabulous job cleaning my teeth. Very knowledgeable and thorough.
The cleaning was done in a relatively painless way. The exam was thorough and I was given a reasonable long-term plan for treatment.
I had work done in both Waupaca and Wausau locations over the past year. Doctors and staff were excellent. Worked with me financially to…
I feel very comfortable there
Very friendly and great service
Very thorough exam and nice people!
The staff at Crystal River Dental is very professional, friendly & efficient. I am so happy that I found them.
Great and helpful always listens to my concerns
Always on time. Always very friendly.
Dr. B was thorough and I am glad that my son had his chipped tooth filled by him.
I've been really impressed with the service and the quality of work. This visit provides the extra effort I've done has been beneficial.
The receptionists, the hygienist, Nicole and Dr. Nguyen were all very communicative, professional, efficient and friendly. A dental plan was put in place for…
Very pleased! As an itinerant substitute dentist she did a fantastic and thorough job.
Great dentist and coworkers!
Very sad to see Doctor Lap Nguyen had left sure enjoyed going to have him as a dentist. Have a fill in now till…
The young lady that cleaned my teeth was very thorough and had a very pleasant personality!
As a first time patient, I was very happy with the hygienist and the dentist.
A perfect place with super-professional people who provide excellent service. I was extremely satisfied with their work.
This dentist made me feel BEYOND comfortable! I have never had a dentist so forward, open, and understanding. I left feeling so happy and…
The appointment was right on time. My cleaning was great without discomfort. Dr. did a check that all was done.
Crystal River Dental is a very professional and caring establishment. The atmosphere is relaxing. I have personally had great, informative and quality service everytime….
Amazing Dental Care. From the Receptionist, throughout the whole process, Everyone makes you feel special. Explains everything and great listeners. Thanks for all you…
Great experience! Made me feel very comfortable and wanted to make sure I was okay with all decisions!
I had dental phobia, but everyone here is so kind, patient and understanding. Dentist does top notch work. They've turned me into a loyal…
The dentist is very cordial and respectful. I appreciate the care she gives.
Amazing from when you first walk in the door until you leave. Everyone treats you special and such great care. Explains everything every step…
All employees are very nice and listen to ymy issues and explain what needs to be done Angela cleaned my teeth gently and took…
Love the dentist! They are very caring and efficient.
I thought she is very kind and gentle! Gave me good advice for future care!
Great experience! Very thorough, friendly & gentle. They provide detailed explanations of procedures and upfront pricing, which I appreciate. I'm confident that I made…
Very good. On time and thorough.
I had my bottom teeth removed. I had no bruising, swelling or any pain, just some discomfort at times. I would recommend Crystal River…
Outstanding care. Professional and compassionate.
I had my first visit. I had to miss my first appointment….The staff was very accommodating in rescheduling and meeting my schedule!
Very happy with the crown Color was perfect and so was the fit.Thank you!
Friendly, professional, took the time to answer my questions.
Crystal River Dental does a fantastic job. Hygienist Angela is very thorough and takes the time to explain everything. Very pleased.
Great experience at Crystal River Dental. My Hygienist, Angela did an outstanding job and I really appreciated meeting Dr. Nguyen. Very professional staff and…
She was awesome. She was concerned and listened to me
They were very nice and took care of me right from the start
I always feel very cared about. 😊 I am cared about as a person compassionately and professionally! 😊
Great attention to detail.
Every was nice and helpful.
Everyone is very polite and helpful. I had to make a last minute appointment because of a broken tooth. They got me in fast…..worked…
Great care, friendly staff. Hard to find a dentist this good and caring but this place is the one to go to.
Routine 6 mo cleaning and exam today. Punctuality is appreciated. Comfortable, painless procedures done in time alloted with next appointment already scheduled. A real…
I highly recommend Crystal River Dental. Everyone there is professional and kind. I have been treated with care and concern for all my issues….
Love this place & the Dentist! They are efficient, friendly and realistic! They work with you for the best outcomes! Awesome place!
Crystal River Dental is a top notch practice from top to bottom. Highly competent and professional. I'm very happy to be their patient.
Even being late everyone was pleasant
A very good dentist and very nice and friendly
It was a great experience, they were very unstanding and very kind.
Hygienist, Angela, very thorough, does an excellent job explaining teeth and toothbrush issues. Reminding me to change the electric toothbrush head more often, perhaps…
I found a diamond of a dentist office in Waupaca, WI . From the reception desk to the dental assistant and more it was…
Very professional and thorough.
Very kind and efficient. Friendly staff.
The new dentist was very friendly and good and the hygienist was great.
Very friendly and efficient, best dentist I've ever had. Due to exposed roots teeth are very sensitive, but they are so careful.
For the first time in my life I am not afraid to go to the dentist. Awesome doc and staff. So thorough and gentle….
Friendly Staff and the dentist is the best dentist I’ve ever been to 😊
Tina was excellent in what she was doing with my teeth. Was able to get me in a little earlier the schedule. Never a…
I had a wonderful experience. The dental hygienist was very nice and was also encouraging to me and my home care. The dentist was…
Glad to be here: good listeners, good attention to detail, and hospitable. All make you feel comfortable.
They are very friendly an efficient
Dr. Nguyen and staff are great. I'm very happy with the excellent care and the efficiency of Crystal River Dental.
Very competent and friendly people. Angela did a great job cleaning my teeth.
Dentist, associates, & all office staff are absolutely awesome. They don’t treat their patients as a number. They all take time to listen &…
Very through and honest dentist. Sugested but did not try 2 push expensive improvements.
I couldn’t be happier with Crystal River Dental. Everyone from the front desk to the dentist and dental staff are warm, friendly, profession and…
They have always done a great job with my regular teeth cleaning. got same day service for removal of two infected wisdom teeth. Entire…
Very friendly and professional staff.They are honest and do a great job.
First experience went awesome & I look forward to my future visits! I broke my tooth and they got me in asap and will…
Doc was great. Got one tooth pulled didn't feel a thing. Doc was very informative about what I needed to do after. Definitely will…
Staff is always upbeat and friendly.
You really care about your clients!!! More than the one I had after40 plus years in Waupaca !!! Thank you for caring Mary Lindenmeyer
Very nice, I was totally comfortable. Thanks.
Always a pleasant experience Thank you
Excellent care in a friendly and professional manner.
The assistants and the doctor are very nice and explains things very well.
Good experience! Dr.Saad, assistant Lisa, and hygienist Angela have all been very professional and helpful. Receptionist and billing make appointments friendly and easy.
Everything they did was pain free. Thank you
Dr. Lap Nguyen was the dentist I saw today, and I was very impressed. I recently moved to Waupaca and needed to find new…
Service was on time and very friendly.
Dr Nguyen is a very knowledgeable and caring person..he explains options and the why of it all I really like Alicia at the front…
I appreciate their honest work and explanation of what is going on when I get X-rays and progress reports on if anything is changing.
Professional and sensitive to patients needs.
Today, I had a cleaning of my teeth at Crystal Dental. The service I received was excellent. The new dentist was thorough completely, as…
I've been with crystal river for about a year now and they have been nothing but great! I'd recommend them to anyone in the…
After starting in 2022, at CRD, I was happy the practice finally settled down with you Dr Jon as the permanent dentist! WELCOME I…
Thank you for getting me in today you made my day.
I like Dr. Nyugen my dentist here at Dental Crystal River – Waupaca very professional , smiles and explained procedures he performs. He gave…
Great customer service and friendly staff! Outstanding dentist!
I was very pleased with the staff and Dr. Matte. Thank you.
I chatted with hygienist and dentist. Both were nice and knowledgeable. I had a filling done. Went good.
CRD stands behind its work and products Rarely do you see a company that has such integrity.
Hygienist was great,and Dr.'s explanation of teeth matters explained throughly.
Met Hygienist Angela today for the first time. She was extremely thoughtful, thorough and educational. The interim Dentist was equally warm and friendly as…
Very professional and friendly.
I had an exam with Dr Nguyen, that was very thorough. I appreciate his comprehensive oral cancer screening and advice
Had a crown done today, always professional and painless work done by the dentist here at Crystal River Dental ! The staff is always…
I'm very pleased with the service and the professionalism at Crystal River dental. I felt well informed and very comfortable with the staff and…
My Hygienist, Angela, was very friendly and thorough. She has nice conversation and lets me answer. You know how hard it is to answer…
Every time I’m here the entire staff is friendly, helpful, kind and on top of any and all issues. I’ve had Invisalign here 1…
First visit to Crystal River Dental. The staff was very accommodating and helpful.
Dr. Nguyen and all the staff have been friendly, helpful, very skilled, and very good at explaining options and performing procedures w/a minimum of…
For healthy adult recall patients, localized digital bitewing checks are suggested every 12 to 24 months. New patients typically require a full mouth series or structural panoramic scan to anchor an accurate, baseline tracking metric.
For the vast majority of recall guests, routine prophylaxis is smooth and entirely pain-free. If you are returning after an extended multi-year gap or managing active gum inflammation, minor local sensitivity can surface. We can apply localized topical numbing gels to secure complete comfort.
Basic prophylaxis removes soft plaque and hard tartar deposits above the gumline to prevent decay in healthy tissues. A deep cleaning (scaling and root planing) is a specialized therapeutic protocol required to clear active bacterial infections from inside deep pockets located far below the gum margins.
Yes, nearly all modern PPO dental insurance policies categorize standard prophylaxis checking codes under 100% covered preventive care allowances. This safely eliminates out-of-pocket costs for standard biannual care tracks.
Absolutely not. Our practice operates on a strict culture of empathy and positive forward movement. We witness lapsed timelines every single day, and our exclusive mission is to celebrate your choice to prioritize your oral health today.