Save time by completing your onboarding paperwork securely online via our digital portal before your visit window.
Please bring a photo ID, your active dental insurance card, a complete medication list, and any previous dental X-rays if available.
If you didn't complete forms online, arrive 15 minutes early. Parking is free directly in front of our 400 School St office.
You are greeted by name by our guest relation coordinators, shown around our clinical space if desired, and your intake documents are finalized.
You are greeted by name by our guest relation coordinators, shown around our clinical space if desired, and your intake documents are finalized.
You are greeted by name by our guest relation coordinators, shown around our clinical space if desired, and your intake documents are finalized.
Dr. Piontek completes a non-invasive, comprehensive oral exam, reviews your diagnostic X-rays, and sits with you to discuss immediate goals.
If care pathways are required, structural findings are explained in plain language with zero sales pressure. You are always in absolute control.
Our front desk team member processes your insurance, coordinates future preventative checkups, and answers your final scheduling questions.
If it has been a long time since your last dental visit, or if dental appointments make you incredibly nervous, you are not alone. Our team provides completely non-judgmental, warm supportive care designed to let you stay in full control. Tell us to pause treatment anytime.
Switching clinics is simple. We can request your diagnostic files and historical dental X-rays directly from your previous provider — just let us know during check-in to remove this common friction point.
We love seeing patients of all ages. Ask our relationship coordinators about scheduling efficient, back-to-back appointment blocks for multiple family members together.
A comprehensive first-time baseline appointment typically takes around 60 minutes. This provides our team with ample unhurried time to review health histories, capture safe digital imaging, and execute detailed exam blocks.
In most standard cases, yes. If your booking block includes preventative maintenance, a thorough cleaning is performed alongside your structural exam. For advanced periodontal health conditions, therapeutic cleanings may be scheduled independently.
We extend an entirely supportive, non-judgmental welcome. Our focus is entirely on your current health status and building practical, stress-free future pathways, completely free from lecture or administrative shame.
Yes, please bring your physical provider identification card. This allows our coordination desk to immediately check coverage parameters and submit claims automatically to maximize your standard PPO contract benefits.
Absolutely. We want you to feel completely comfortable. If you were referred to a specific clinician or prefer a certain care provider style, notify our front-desk scheduling coordinators during your booking process.
Please communicate your fears transparently. We integrate customized pacing adjustments, clear comfort triggers, noise-masking headsets, and safe sedation options like nitrous oxide to ensure you stay relaxed and safe.
