David Golke3 months ago
★★★★★
I've been with crystal river for about a year now and they have been nothing but great! I'd recommend them to anyone in the…
Clinical Scope: Removes plaque and tartar from tooth surfaces above and just below the gum line. Appropriate for patients with healthy gums or mild gingivitis.
Pocket Depths: 1–3mm (healthy range)
Performed by: Dental hygienist, no anesthesia needed
Frequency: Every 6 months for healthy patients
Clinical Scope: Removes bacterial deposits and calculus from root surfaces deep below the gum line. Smooths root surfaces so gum tissue can reattach. Designed to halt bone loss and arrest periodontitis.
Pocket Depths: 4mm+ (disease threshold)
Performed by: Dental hygienist or dentist, local anesthesia used
Frequency: Once to treat; then 3–4 month maintenance
When pocket depths exceed 4mm, bacteria colonize below the gum line where a standard cleaning cannot reach. Those bacteria continue destroying bone and connective tissue between appointments. Scaling and root planing removes the bacterial source — a regular cleaning manages the surface, not the infection.
SRP is typically completed in two appointments (one per half of the mouth or by quadrant). Local anesthesia is applied dynamically to block pain loops, ensuring a fully relaxed therapeutic session. Scaling removes calcified calculus and harmful bacteria from the root surfaces down to the baseline of each periodontal pocket. Root planing then smooths out rough cementum areas to eliminate residual structural toxins, directly encouraging your soft tissues to reattach and form a tight seal against future bacterial invasion. A brief follow-up evaluation is scheduled 4 to 6 weeks later to check your pocket reduction progress.
Local anesthetic applied to the area being treated. You'll feel pressure but no pain. We check in throughout.
Calculus and bacterial deposits removed from all root surfaces — from gum line down to the base of each periodontal pocket. Ultrasonic and hand instruments used.
Root surfaces smoothed to remove residual bacterial toxins and create a clean surface gum tissue can reattach to and seal against future invasion.
4–6 weeks after treatment, pocket depths and healing reassessed. Most patients respond well — some may require additional treatment for persistent pockets.
Gum tissue tightens and reattaches over 4–6 weeks. Pocket depths typically decrease by 1–2mm. Bleeding on probing reduces significantly in most patients.
Every 3–4 months — not a regular cleaning. Monitors pocket depths, removes bacteria from treated areas, catches any reactivation early.
SRP works best when supported by excellent home care. We review and customize your brushing, flossing, and interdental cleaning technique at treatment appointments.
SRP quality varies significantly by operator. We take the time to complete each quadrant thoroughly — not rushing through this technique-sensitive procedure.
Local anesthesia is always used. We check in throughout and adjust as needed. Patients are regularly surprised by how comfortable SRP can be.
We track your periodontal measurements over time and compare results at every maintenance appointment — so you can see your progress in real numbers.
I've been with crystal river for about a year now and they have been nothing but great! I'd recommend them to anyone in the…
I always feel very cared about. 😊 I am cared about as a person compassionately and professionally! 😊
Dr. Lap Nguyen was the dentist I saw today, and I was very impressed. I recently moved to Waupaca and needed to find new…
For the first time in my life I am not afraid to go to the dentist. Awesome doc and staff. So thorough and gentle….
The staff at Crystal River Dental is very professional, friendly & efficient. I am so happy that I found them.
You really care about your clients!!! More than the one I had after40 plus years in Waupaca !!! Thank you for caring Mary Lindenmeyer
Great experience! Very thorough, friendly & gentle. They provide detailed explanations of procedures and upfront pricing, which I appreciate. I'm confident that I made…
A perfect place with super-professional people who provide excellent service. I was extremely satisfied with their work.
Great customer service and friendly staff! Outstanding dentist!
I like Dr. Nyugen my dentist here at Dental Crystal River – Waupaca very professional , smiles and explained procedures he performs. He gave…
I found a diamond of a dentist office in Waupaca, WI . From the reception desk to the dental assistant and more it was…
Always on time. Always very friendly.
First visit to Crystal River Dental. The staff was very accommodating and helpful.
I had work done in both Waupaca and Wausau locations over the past year. Doctors and staff were excellent. Worked with me financially to…
Every time I’m here the entire staff is friendly, helpful, kind and on top of any and all issues. I’ve had Invisalign here 1…
I've been really impressed with the service and the quality of work. This visit provides the extra effort I've done has been beneficial.
Very through and honest dentist. Sugested but did not try 2 push expensive improvements.
I had my bottom teeth removed. I had no bruising, swelling or any pain, just some discomfort at times. I would recommend Crystal River…
Staff is always upbeat and friendly.
Dentist, associates, & all office staff are absolutely awesome. They don’t treat their patients as a number. They all take time to listen &…
Everyone there is friendly. The office is spotless and the hygenists are very thorough. Office staff is informative and welcoming.
I had an exam with Dr Nguyen, that was very thorough. I appreciate his comprehensive oral cancer screening and advice
Outstanding care. Professional and compassionate.
The cleaning was done in a relatively painless way. The exam was thorough and I was given a reasonable long-term plan for treatment.
Great attention to detail.
Very friendly and great service
Amazing Dental Care. From the Receptionist, throughout the whole process, Everyone makes you feel special. Explains everything and great listeners. Thanks for all you…
Amazing from when you first walk in the door until you leave. Everyone treats you special and such great care. Explains everything every step…
Everyone is very polite and helpful. I had to make a last minute appointment because of a broken tooth. They got me in fast…..worked…
Great care, friendly staff. Hard to find a dentist this good and caring but this place is the one to go to.
Very happy with the crown Color was perfect and so was the fit.Thank you!
All of the staff are so very friendly. They always get to me on time. They make going to the dentist a nice experience….
CRD stands behind its work and products Rarely do you see a company that has such integrity.
Tina was excellent in what she was doing with my teeth. Was able to get me in a little earlier the schedule. Never a…
First experience went awesome & I look forward to my future visits! I broke my tooth and they got me in asap and will…
Thank you for getting me in today you made my day.
Met Hygienist Angela today for the first time. She was extremely thoughtful, thorough and educational. The interim Dentist was equally warm and friendly as…
Doc was great. Got one tooth pulled didn't feel a thing. Doc was very informative about what I needed to do after. Definitely will…
This dentist made me feel BEYOND comfortable! I have never had a dentist so forward, open, and understanding. I left feeling so happy and…
Great and helpful always listens to my concerns
Great experience at Crystal River Dental. My Hygienist, Angela did an outstanding job and I really appreciated meeting Dr. Nguyen. Very professional staff and…
Friendly Staff and the dentist is the best dentist I’ve ever been to 😊
Great dentist and coworkers!
Hygienist, Angela, very thorough, does an excellent job explaining teeth and toothbrush issues. Reminding me to change the electric toothbrush head more often, perhaps…
Very friendly and professional staff.They are honest and do a great job.
Excellent care in a friendly and professional manner.
I couldn’t be happier with Crystal River Dental. Everyone from the front desk to the dentist and dental staff are warm, friendly, profession and…
A very good dentist and very nice and friendly
Dr. Nguyen and staff are great. I'm very happy with the excellent care and the efficiency of Crystal River Dental.
They have always done a great job with my regular teeth cleaning. got same day service for removal of two infected wisdom teeth. Entire…
I thought she is very kind and gentle! Gave me good advice for future care!
It was a great experience, they were very unstanding and very kind.
I chatted with hygienist and dentist. Both were nice and knowledgeable. I had a filling done. Went good.
Very sad to see Doctor Lap Nguyen had left sure enjoyed going to have him as a dentist. Have a fill in now till…
Very nice, I was totally comfortable. Thanks.
After starting in 2022, at CRD, I was happy the practice finally settled down with you Dr Jon as the permanent dentist! WELCOME I…
Very professional and thorough.
As a first time patient, I was very happy with the hygienist and the dentist.
My Hygienist, Angela, was very friendly and thorough. She has nice conversation and lets me answer. You know how hard it is to answer…
The assistants and the doctor are very nice and explains things very well.
She was awesome. She was concerned and listened to me
Very friendly and efficient, best dentist I've ever had. Due to exposed roots teeth are very sensitive, but they are so careful.
Love the dentist! They are very caring and efficient.
Crystal River Dental does a fantastic job. Hygienist Angela is very thorough and takes the time to explain everything. Very pleased.
They are very friendly an efficient
The young lady that cleaned my teeth was very thorough and had a very pleasant personality!
Today, I had a cleaning of my teeth at Crystal Dental. The service I received was excellent. The new dentist was thorough completely, as…
Crystal River Dental is a top notch practice from top to bottom. Highly competent and professional. I'm very happy to be their patient.
I had a wonderful experience. The dental hygienist was very nice and was also encouraging to me and my home care. The dentist was…
I had dental phobia, but everyone here is so kind, patient and understanding. Dentist does top notch work. They've turned me into a loyal…
I feel very comfortable there
Great experience! Made me feel very comfortable and wanted to make sure I was okay with all decisions!
I was very pleased with the staff and Dr. Matte. Thank you.
Love this place & the Dentist! They are efficient, friendly and realistic! They work with you for the best outcomes! Awesome place!
Very thorough exam and nice people!
Jan, their dental hygienist did a fabulous job cleaning my teeth. Very knowledgeable and thorough.
Very professional and friendly.
Hygienist was great,and Dr.'s explanation of teeth matters explained throughly.
Professional and sensitive to patients needs.
Routine 6 mo cleaning and exam today. Punctuality is appreciated. Comfortable, painless procedures done in time alloted with next appointment already scheduled. A real…
The appointment was right on time. My cleaning was great without discomfort. Dr. did a check that all was done.
The receptionists, the hygienist, Nicole and Dr. Nguyen were all very communicative, professional, efficient and friendly. A dental plan was put in place for…
Very competent and friendly people. Angela did a great job cleaning my teeth.
Everything they did was pain free. Thank you
Very kind and efficient. Friendly staff.
Dr Nguyen is a very knowledgeable and caring person..he explains options and the why of it all I really like Alicia at the front…
Friendly, professional, took the time to answer my questions.
Very good. On time and thorough.
Crystal River Dental is a very professional and caring establishment. The atmosphere is relaxing. I have personally had great, informative and quality service everytime….
Service was on time and very friendly.
Very pleased! As an itinerant substitute dentist she did a fantastic and thorough job.
Had a crown done today, always professional and painless work done by the dentist here at Crystal River Dental ! The staff is always…
Dr. Nguyen and all the staff have been friendly, helpful, very skilled, and very good at explaining options and performing procedures w/a minimum of…
I'm very pleased with the service and the professionalism at Crystal River dental. I felt well informed and very comfortable with the staff and…
Good experience! Dr.Saad, assistant Lisa, and hygienist Angela have all been very professional and helpful. Receptionist and billing make appointments friendly and easy.
Even being late everyone was pleasant
I appreciate their honest work and explanation of what is going on when I get X-rays and progress reports on if anything is changing.
Always a pleasant experience Thank you
Dr. B was thorough and I am glad that my son had his chipped tooth filled by him.
I highly recommend Crystal River Dental. Everyone there is professional and kind. I have been treated with care and concern for all my issues….
I had my first visit. I had to miss my first appointment….The staff was very accommodating in rescheduling and meeting my schedule!
The dentist is very cordial and respectful. I appreciate the care she gives.
Every was nice and helpful.
Glad to be here: good listeners, good attention to detail, and hospitable. All make you feel comfortable.
They were very nice and took care of me right from the start
All employees are very nice and listen to ymy issues and explain what needs to be done Angela cleaned my teeth gently and took…
The new dentist was very friendly and good and the hygienist was great.
Done under local anesthesia — pressure and movement but no pain. Soreness and sensitivity for 1–3 days afterward is normal. Most patients find it significantly more comfortable than they expected.
If pocket depths are 4mm or greater in multiple areas with signs of bone loss or bleeding, SRP is the clinically appropriate treatment. A regular cleaning cannot remove calculus from root surfaces at those depths. We always explain the clinical findings that indicate treatment is needed.
Typically 2 appointments — one per side or by quadrant. Each 45–90 minutes. Local anesthesia used each time to ensure your absolute comfort.
Most dental plans cover SRP as a major periodontal treatment — typically 50–80% after deductible. Coverage requires clinical documentation. We verify benefits and submit documentation on your behalf.
Most patients with mild to moderate periodontitis respond well to SRP alone and do not require surgery. If pockets remain deep at the 4–6 week re-evaluation, osseous surgery or laser treatment may be recommended.
3–4 month maintenance required after SRP — not optional for treated periodontitis patients.